Petsure do everything possible to make sure that you receive a high standard of service. If you are not satisfied with the service that you receive, please write to: The Customer Service Manager
If you are not satisfied with the service you receive with regards to claims, please write to:
The Claims Manager
Petsure Limited 20 Woodford Avenue Gants Hill ILFORD Essex IG2 6XG
If you are not satisfied with the way in which your complaint has been handled, please write to:
U.K. Insurance Limited PO Box 300 Leeds West Yorkshire LS99 2LZ
If you are still not satisfied with the way in which your complaint has been handled, you may ask to refer the matter to us and only then to the Insurance Ombudsman Bureau at:
Insurance Ombudsman Bureau South Quay Plaza 183 Marsh Wall London E14 9SR
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